Refund policy

Return & Refund Policy

Effective Date: July 29, 2026

Thank you for shopping with Ivora.

We are committed to providing high-quality digital products and a smooth customer experience. Please read our Return & Refund Policy carefully before making a purchase.

Digital Products

All products available on GetIvora.com are digital downloads. No physical products are shipped.

Because digital products are delivered instantly after a successful purchase, they cannot be returned in the same way as physical goods.

Return Policy

Due to the nature of digital content, we do not accept returns once a product has been downloaded or made accessible.

Please review the product description, features, and any available previews before completing your purchase.

Refund Policy

All sales are generally considered final. However, we may provide a refund in the following situations:

  • You were charged more than once for the same order.

  • You purchased the same product multiple times by mistake.

  • You did not receive your download due to a technical issue that we are unable to resolve.

  • The downloaded file is corrupted or defective, and we cannot provide a working replacement.

  • A refund is required under applicable consumer protection laws.

Refunds are not typically provided for:

  • Changing your mind after purchase.

  • Purchasing the wrong product.

  • Expecting features or content that were not described on the product page.

  • Incompatibility with your device or software where system requirements were clearly stated.

  • Failure to read the product description before purchasing.

  • Lack of use after purchase.

Requesting a Refund

If you believe you qualify for a refund, please contact us within 7 days of your purchase.

Email: support@getivora.com

Please include:

  • Your order number

  • The email address used for the purchase

  • A description of the issue

  • Any relevant screenshots or supporting information

We aim to respond to all support requests within 1–3 business days.

Refund Processing

If your refund request is approved, the refund will be issued to your original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the funds to appear in your account.

Product Access

If a refund is approved, your access to the refunded digital product may be removed, and any license granted for its use will be terminated.

Contact Us

If you have any questions about this policy or need assistance with your purchase, please contact us:

Email: support@getivora.com

We appreciate your trust in Ivora and are committed to ensuring every customer has a positive experience.